Privacy Policy
At Pawna Lake Camping, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how your information is collected, used, and safeguarded when you use our camping and cottage booking services.
By accessing or using our services, you agree to this Privacy Policy.
1. Information We Collect
a) Personal Information
We collect personal details only when you voluntarily provide them, such as:
- Name
- Email address
- Phone number
- Booking and enquiry details
- Guest preferences and stay-related information
b) Non-Personal Information
We may collect non-personal data including:
- IP address
- Browser type
- Device information
- Pages visited and duration
This helps us improve our services and enhance user experience.
2. How We Use Your Information
Your information is used to:
- Manage and confirm bookings
- Communicate regarding enquiries and stay details
- Coordinate with our camping staff and service providers
- Improve our services and website performance
- Provide customer support
- Ensure platform security and prevent misuse
We do not sell or trade your personal information.
3. Sharing of Information
Pawna Lake Camping only shares necessary booking-related information with:
- Our internal team and service staff for managing your stay
We do not share your data with unrelated third-party websites or advertisers.
4. Cookies Policy
We use cookies and similar technologies to:
- Improve website performance
- Analyze user behavior
- Remember user preferences
You can disable cookies through your browser settings, but some features may not function properly.
5. Payment Information
If payment services are enabled:
- All payments are processed through secure third-party payment gateways
- Pawna Lake Camping does not store card or bank details
6. Data Security
We apply reasonable administrative, technical, and physical security measures to protect your personal information.
However, no online platform can guarantee complete security.
7. Service Disclaimer
Pawna Lake Camping provides camping and cottage stay services. While we ensure proper coordination and arrangements, the overall experience may depend on environmental and external factors.
Your personal information is used only to manage bookings and enhance your stay experience.
8. Children’s Privacy
Pawna Lake Camping does not knowingly collect personal information from children under the age of 13.
9. Your Rights
You may:
- Request access to your personal information
- Ask for corrections or deletion
- Withdraw consent for promotional communication
To exercise your rights, contact us using the details below.
10. Contact Information
📞 Phone: +91 7709 129 779
📧 Email: pawnalakecamping@gmail.com
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
Effective Date: 24-04-2026